Appliance repair statistics

This page presents an overview of appliance repair interventions recorded in the proprietary Archimede management system. The dataset comprises 906,994 interventions carried out from July 2019 to March 2026.

The data comes from the activity of service centres within the Archimede network and independent professionals who use the management system. These are real operational records — not an estimate of the wider repair market.

Which appliances are repaired most

33%

The washing machine is the most repaired appliance — nearly one in three interventions. Together with the dishwasher, it accounts for 58% of all repairs.

Washing machine
33.0%
Dishwasher
24.8%
Fridge
18.9%
Tumble dryer
6.5%
Oven
6.3%
Hob
4.3%
Air conditioner
1.9%
Washer-dryer
1.8%
Show the full data table
ApplianceInterventions%
Washing machine299,01333.0%
Dishwasher224,55424.8%
Fridge171,49918.9%
Tumble dryer58,5726.5%
Oven57,4366.3%
Hob38,5844.3%
Air conditioner16,8291.9%
Washer-dryer15,9781.8%
Boiler9,4371.0%
Freezer6,8830.8%

Most repaired brands

9%

Bosch is the most repaired brand, but the distribution is remarkably even: no single brand exceeds 10%. The ranking reflects market share, not reliability.

Bosch
9.0%
Whirlpool
8.1%
Ariston
8.0%
Samsung
7.9%
Electrolux
7.4%
Candy
6.5%
Miele
5.1%
LG
4.4%
Indesit
4.1%
Rex
3.7%
Show all brands with full data
BrandInterventions%
Bosch82,0409.0%
Whirlpool73,2208.1%
Ariston72,7088.0%
Samsung71,9657.9%
Electrolux66,8227.4%
Candy58,8516.5%
Miele45,8395.1%
LG40,2464.4%
Indesit36,8394.1%
Rex33,7823.7%
Smeg32,3593.6%
Beko28,7103.2%
AEG26,2892.9%
Siemens23,7342.6%
Hoover18,5782.0%
Franke15,0841.7%
Hotpoint12,4771.4%
Ignis12,3681.4%
Liebherr10,4971.2%
Zoppas9,5091.0%
Other134,92714.9%

Most common faults

14.2%

"Won't start" is the single most reported fault — it cuts across every appliance type. For a deeper look at faults broken down by appliance and the most frequent error codes, the Lab has dedicated pages.

FaultOccurrences%
Won't start88,93914.2%
Won't cool59,2249.4%
Water leak50,4308.0%
Error code46,9407.5%
Won't drain46,5647.4%
Noise38,2396.1%
Won't turn on34,9005.6%
Stalls / freezes28,0154.5%
Electrical problem27,9264.4%
Won't fill with water24,8234.0%

Source and methodology

The data covers appliance repair interventions recorded in the proprietary Archimede management system from July 2019 to March 2026. The system is used by network service centres and independent professionals.

These figures do not represent the appliance repair market as a whole. They represent the activity logged within our system — a substantial dataset (over 900,000 interventions) but limited to centres that use the software. Brand distribution percentages reflect commercial market share, not product quality or reliability.

Find out more about Archimede: about us, how it works.