About us
Archimede is a European network of engineers and repair centres specialising in out-of-warranty household appliance repair. Founded in 2001, we coordinate independent professionals across Italy, Spain, Germany and the United Kingdom. The aim is simple: deliver an organised, transparent and guaranteed service.
Our history
Archimede was founded in 2001 in Italy as a coordination service for appliance repair centres. The idea behind it is summed up in the tagline — the appliance specialist near you: matching customers with the nearest qualified engineer. It works both ways — customers find a reliable professional close to home, and engineers work more efficiently with organised jobs in their area. Since 2005, the network has expanded to Spain, Germany and the United Kingdom.
Over the years, Archimede developed proprietary management software to track every job from the initial request through to completion. The software is also used by independent repair centres to manage their own work. In total, the system has recorded over 900,000 jobs since 2019 — that is the data behind the statistics and analyses we publish in the Lab.
Our mission
Professional out-of-warranty repair you can rely on. The independent repair market is fragmented — engineers working on their own, with no common standards, no written guarantee, no brand standing behind the service. Archimede exists to fill that gap, bringing together technical expertise, digital infrastructure and clear rules.
The numbers
A few figures to give you a sense of the network:
- Active since 2001 in Italy, since 2005 across Europe
- Over 196,000 repair requests handled by the network
- Over 900,000 jobs recorded in our proprietary management software
- More than 70 areas covered across Italy
- 4 European countries: Italy, Spain, Germany, United Kingdom
- 12-month guarantee on every repair
- Data recorded since 2019 in the proprietary management software
The company
Archimede is a registered trademark (n. 018463548) of Numeri Primi Srl, with registered office at Via Tiziano 32, 20145 Milano, Italy. Italian VAT no. IT11621120960.